05-06-2023 06:33 PM
06-06-2023 12:21 PM - edited 06-06-2023 12:22 PM
You mean you're not receiving the security/authentication text messages? Or is it trying to do this via your bank's online banking app (PTSB and maybe other banks do it that way)?
You might need to contact your bank's support and ask them what's going wrong.
If you also need to contact 48 support see the link in my signature below or email them at support@48months.zendesk.com