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Can I just cancel auto renewal for a month or two?

AdamD4040
Newcomer

Can I cancel auto renewal for a month or two as I wont be using my phone when im away and then just start again when im back?

2 REPLIES 2

dalyer
The Legend
The Legend

Yes. It's only if you don't buy a membership for 6 months that your SIM will become suspended.

7.2 In addition to the circumstances set out in Section 7.1 above, we may suspend (i.e. bar), restrict or end the provision of the 48 Services (in total or in part) if you choose not to purchase top up credit or make a chargeable use in respect of your Account for a period of 6 months.

7.3 Where the 48 Services are suspended because you have chosen not to purchase top up credit or make a chargeable use in respect of your Account for a period of 6 months, we will remove any credit on your Account after a further 2 months and credit will not be recoverable. Your service will then remain suspended for a further 5 months and can be reconnected at any time during this period. When the suspension period ends your service will be disconnected, this agreement will end and your number will be immediately lost.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).

Perfect, thanks very much