Auto-renewal failed due to insufficient funds - what now?

[RizaA9974]

Can you deduct the payment now to my card as it has sufficient credit now? Usually it is monthly direct debited to my card. Just don't want my connection will but off or cut,thanks

[dalyer]

I presume you mean that membership plan auto-renewal failed because of insufficient funds? 

In that case you just need to buy your plan manually for this month and auto-renewal will take over again next month. 

In this case auto-renewal will not try again - you need to buy the plan monthly to get back on track. 

If you need to contact 48 support about this then see the links in my signature below.

[RizaA9974]

I forgot to pay the monthly payment for thus month yesterday due to insufficient fund, can I pay it today?

[RizaA9974]

Can you charge my card as usual now as it has sufficient credit now? Usually it's automatically monthly debited to my card,just happen that the money was late deposited.

[dalyer]

Duplicate posts/threads merged. 

There's no need to post multiple times about the same issue.