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Auto-renewal failed & now problems buying manually

ElizabethR5483
Newcomer

‎30-05-2025 01:52 PM - last edited on ‎30-05-2025 02:27 PM by The Legend

Hi,I already automated my sim top up.but it suddenly stopped for some reason.im trying to top up from my 48,which is not working.Im switching to another network shortly.

Thank you

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1 REPLY 1

dalyer
The Legend
The Legend

‎30-05-2025 02:26 PM

What happens when you try to buy a membership plan manually?

Any error messages? 

A few people have reported similar problems - auto-renewal failed and then problems buying manually. 

You'll probably have to contact 48 support for assistance with this. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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