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Accessing my account

pebbles54
Newcomer
I have been alerted to the fact that my internet allowance has run out however I can't get into my account to add some money why is this ???
4 REPLIES 4

dalyer
The Legend
The Legend
What happens?
What error message(s?)?
How are you trying to access it - on the website, using the app?
When did you last log into your account?

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

I discovered my bank card had been stopped as there had been a phishing attempt from China

Thanks for help

 

What has that got to do with not being able to access your 48 account?!

Doesn't make sense.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer
The Legend
The Legend
Any update @pebbles54?
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.