48 Community

wobs · ‎26-11-2015

Activated me SIM at 5.30 and now 8.45 but still have signal on old SIM and it says to wait till coverage is gone before putting in New 48 SIM ???

dalyer · ‎27-11-2015

Activations are done during 48 support office hours and not 24x7.

48 support office hours are 8AM to 10PM.

Give it a bit longer and if it's still not done later this morning then contact 48 support using the info in the link above.

Hope this helps,

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎29-11-2015

You can order a replacement SIM of the right size.

See here:

Need to swap your SIM?

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎30-11-2015

Did that help at all?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

wobs · ‎30-11-2015

Sure did I ordered one this morning thanks very much

wobs · ‎17-12-2015

So got my new SIM but not using new phone till Xmas day so if activate new SIM will old SIM get cancelled on my old phone

dalyer · ‎17-12-2015

If it's a replacement SIM and you activate it then your current SIM will get deactivated.

You probably want to wait until you are ready to use the SIM/new phone before activating the SIM.

Normally 48 have staff on duty to do this over the Xmas hols.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

wobs · ‎17-12-2015

Great thanks il activate it Xmas eve morning

rebeccaa · ‎04-01-2016

I done activation. Still not work

dalyer · ‎04-01-2016

What exactly doesn't work?
You may need to contact 48 support for assistance here:

http://www.48months.ie/help#ask-a-48-agent

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

dalyer · ‎05-01-2016

Any update?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

rebeccaa · ‎06-01-2016

Sim still not work help me please