Data allowance used up - why?

[JoanR2578]

Data allowance used up why

[ShaunH0154]

Me too. no options to chat online live ?

[dalyer]

If you have a new €12.99 plan and you received a message from 48 that your data is used up the it's simply a mistake on 48's part. 

See here: 

• https://community.48.ie/t5/Internet/No-data-after-plan-renewal/td-p/64815
• https://community.48.ie/t5/Internet/Unlimited-data-has-run-out/m-p/64764/highlight/true#M7600

If your data is working ok then just ignore it. 

If you need to contact 48 support about this then see the links in my signature below for the different ways to contact them.