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Forum Posts

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Payment

I increased my credit balance by €10 to renew my Guido membership but my membership has not been renewed. What do I do to have the credit balance used for payment

Top up not received

I topped up phone by 10euro. I haven't received it. The transaction was carried out on the 16th????

Changing network

Hi i wanted to keep my old number and registered my 48 sim i was told online to keep my old sim in my phone is that correct

Mms

Cannot send mms messages on my iphone7. Just after changing to 48.

janinne by • Visitor
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coverage

I am not able to make long distance calls from home. or on what's app . Also no wifi coverage when away from home

Unable to move number at this time

I tried to move my old number onto the 48 sim yesterday and I got am e-mail saying that it would take up to 3 hours but it isnt working and when I checked now it said "we are unable to move number at this time".

cata99 by • Newcomer
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  • 2 replies
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Resolved! Sim locked

I joined 48 on tuesday and today is saturday and I restarted my iPhone and it said the sim was locked and I had to enter my pin again but I hav restarted my phone multiple times since I got 48 is it normal for it to look for the pin?

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