No SIM found

[SeanF4728]

Hi. When I tried the 48 SIM in my phone after my number had ported, I get the error message "no SIM found". The same problem happens when I put the 48 SIM in two other phones belonging to family members.

Now when I put their SIM cards that had been working fine (eg Vodafone) back into these phones, I get the error "no SIM found".

I used the Chat Support function on 48 but the advice was to order a new SIM. All the phones are unlocked.

This does not solve my issue though. Any advice would be great.

[dalyer]

Did the SIM work before you ported your number?
The only thing that I can suggest is to gently clean the SIM contacts in case there is some dirt/grease that is preventing them from making contact with the SIM tray contacts.
Otherwise it sounds like it may be a dud SIM so a replacement is the only option.

Hope this helps.