48 Community

New SIM only makes calls but old phone/SIM receive

Cannot activate SIM

Bought plan follow steps still not working

Bought plan follow the steps for Android phone and it is not working. There is no option for 48 mobile? "Access point name settings are not available for the user". 

New SIM not working

Received and inserted new SIM. Number ported over according to online account. Phone says No SIM.

Does 48 offer eSIMs?

Does 48 have e-sim option?can someone change their physical sim into e-sim?if yes then how?

"SIM unsupported" when installed in phone

Sim won’t work in phone said sim is not supported

Didn't receive SIM card that I ordered

To move number from Tesco to 48

Last step! Verify your number >>> this is pending

Wrong number appearing on outgoing text messages

I switched from Vodafone to 48 and my old phone number was successfully ported to my new account. However, when I send a text, the new phone number is showing. I went into Message Settings, RCS chats and I can see SIM1 with the old phone number. Turn...

Cancel order

Thank you so much for letting me know. I am sorry to inform you that I want to cancel my order.I apologise for any inconvenience.Bochra