48 Community

Didn't receive my bonus credit

Received this message by email after setting up my sim, but can't see the bonus credit. I did receive the voucher.."Did you just buy your first plan? Yep. Are we sending you €12.99 bonus credit and a €10 voucher for joining? Yep."

Not received second month free plan

Request for refund - duplicate payments

On 4th of October, I had some problems trying to activate my plan and, by mistake, I was charged three times. One of the payments is correct, but I was charged twice more than I should have been.Could you please issue a refund for the two extra payme...

Does my old contract automatically cancel

Does my old contract automatically cancel

Already with 48 but now a student - switch to student offer?

Hi, I signed up using my personal email, but I’m a student and want to activate the €10.99 student plan before topping up. Can I verify my student email now?

Will I get my 2nd month for free?

Will i get 2nd month free bundle, as a new user i am reaching the end of my 1st month on 06 October?

Where do I find my account number for 48?

Where do I find my account number for 48

Didn't receive second month's free membership

I joined in 3rd sep during that time i received a free one month subscription with my activation but on 3rd oct they charged me again

Activated SIM but can't buy plan - "bundle in progress"

I received my SIM this morning.  I activated it and moved my number - I got a text from 48 to say they had finished moving my number. When I go to buy a Plan I get the following message - anyone know what this means or what I need to do    *Sorry you...

Two SIMs - how to know what number is associated with each?

Hi I am already a customer but ordered another SIM card for my second child we moved the number to activate the SIM card but now don't know which SIM card is to be used with each nimber