48 Community

Ported from Virgin to 48 last week but still not complete

Hello,I activated sim on Thursday 14th August 2025 and initiated port-in request from Virgin Media to 48.However, it's still not completed. Could you please provide update . Mobile No - XXXXXXXXXX

I am unable to access MEI

I need help I bought my SIM I can't get Internet

Why was I charged €25.98 for my first plan?

The plan is 12.99 why there is a charge of 25.99Euros at first?

How to port number from 48 to another provider?

I activated my 48 sim and trialed the 1GB of data but I do not have service that is sufficient. I moved my number from my old 3 SIM card which is now inactive. I am wondering how can I activate my old sim as I do not want to stay with this network

Unable to swap the SIM from old mobile to new mobile

Hi All, I am unable to swap the sim from old mobile to new mobile. Thanks krish

Keeping my old phone number but it’s currently inactive

New mobile number and SIM for another child in household

I want to buy another sim and mobile number for another child

Activate SIM without buying membership?

Hi, I am trying to activate my new 48 sim. Got it in the post & it says I can try before I buy a plan. When I try to activate, it automatically looks for payment. Anyone any solution please? I would like to test before committing as I was badly burnt...

Can't login to my mobile data

Can I track a SIM order?