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SIM not working - can I get a replacement?

Algimantasa6620
Newcomer

Sunday - last edited Sunday by The Legend

Hi my sim card is not working , can i get new sim card

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1 REPLY 1

dalyer
The Legend
The Legend

Sunday - last edited Sunday

See here for how to get a replacement SIM:

What's the nature of your problem with your current SIM in case it can be rectified without getting a replacement?

When was the SIM working ok last? 

When did you last buy a membership plan?

What's working or not working right now? 

Connection to 48 network/signal bars? Calls/texts/mobile data? 

If you don't have a connection to the 48 network then what happens when you do a manual search for networks?

Can you see and connect to 48?

Any error messages?

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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