Why have an activation fee?

[DavidS7407]

Why have an activation fee? you just lost a customer, and I'm sure many more are just like me. 

[dalyer]

Nobody here on the Community Forum is going to be able to answer your question. 

You'll have to ask 48 themselves.

To contact 48 support see the links in my signature below.

For what it's worth the second month is free so that effectively cancels out the one-time activation fee.

[KAWH0723]

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@dalyer wrote:

Nobody here on the Community Forum is going to be able to answer your question. 

You'll have to ask 48 themselves.

To contact 48 support see the links in my signature below.

For what it's worth the second month is free so that effectively cancels out the one-time activation fee.

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Is this still the case? I can't see any credit in my account after I paid €25. Thanks.

To 48 if you're reading, unlimited data welcomes me back but remove the activation fee. We back to the 90s now?

[dalyer]

Sorry, I don't know if it's still the case. 

I can't see the 2nd month free mentioned on the home page now.

So maybe something has changed since I last posted here.

You might want to check with 48 support. 

See the links in my signature below.

[dalyer]

Just noticed this in the terms and conditions:

• https://48.ie/legal/terms-and-conditions#61

61. February - July 2024 - 48 One Month Free Promotion

The following terms and conditions for the one Month Free plan Promotion (the “Promotion”) are in addition to the 48 Terms of service at https://48.ie/legal/terms-and-conditions.

Promotion: Free 1 x €12.99 monthly 48 plan subject to the below eligibility criteria.

Promotion Dates: 15th February – 31st July 2024 inclusive.

So I guess it was a time limited offer that isn't available at the moment?