SIM activation code not working

[KosisochukwuU6406]

Hi, I just got the 48 SIM card. And I was asked to put the activation code which I did, but seems not to be working. What should I do?

[dalyer]

What exactly is not working?

If it's the SIM activation process (did you get any error messages?) then see here - in particular the section titled "Activation code problems":

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

If the SIM was successfully activated but you are not getting a network connection/service then is the phone unlocked for use on any network?

• https://48.ie/unlock-your-phone

If it is then if you do a manual search for networks can you see and connect to 48?

If not then enable roaming and try again.

For mobile data you'll need to configure your APN settings - text "APN" to 50048 and follow the instructions here:

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689

If the problem is something else then please describe clearly and in detail what the issue is and any error messages that you get etc.

If you need to contact 48 support about this then see the links in my signature below.