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Paid twice my subscription

olivierB1705
Newcomer

Hi There,

 

I wasn't sure if my initial payment was successful because a web interface didn't confirm if the payment was successful, so I tried again and realised I was charged twice. How can I get my overpayment refunded?

 

 

3 REPLIES 3

dalyer
The Legend
The Legend

If you paid twice then you should have two memberships.

One current and another that has stacked to start when the first one ends.

So you don't really need any refund and don't lose out.

But if you still want a refund then you'll have to contact 48 support.

Email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

AmyD3497
Newcomer
I paid subscription but forgot I have auto renew set up for my daughter Amy Duff

Either disable auto renew for next month or contact 48 support and ask about a refund.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.