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Can't buy membership - "bundle in progress"

AmyF7040
Newcomer

Hi there,

I have just joined the 48 network, however, I have not been able to make a call or send a text. The message minder says I have not paid for my plan but when I login to the 48 website both on my phone and on my laptop, it says no further bundles can be purchased because another one is in progress.

 

What do I do to set up my plan now?

 

1 REPLY 1

dalyer
The Legend
The Legend

This is a common issue for new users for some reason that has never been explained by 48:

You'll have to contact 48 support to get them to fix it.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.