If your SIM is damaged and doesn't work then you'll need to order a replacement SIM:
When you get this and activate it it will be linked to your existing phone number, account, membership etc.
If you need to contact 48 support about this then see the links in my signature below.
By the way, it's not a good idea to post personal details such as your name and phone number in a public forum like this where anybody can see and use such details.
