Not receiving the code

[GabijaZ3128]

Not able to get the code when moving my own phone number why?

[dalyer]

Is your old carrier's SIM still working and still installed in the phone?

If so, and you're not getting the porting security text then you'll probably have to contact the old carrier's customer support.

See here:

https://community.48.ie/t5/The-Knowledgebase/Getting-Started-Move-Your-Number/ta-p/53100