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Network locked sim card inserted

Newcomer
Posts: 1
‎11-03-2021 09:49 AM
Hi I just moved to 48 and it says "network locked sim card inserted" and asks for code. Where can I get the code? Thanks
Posted from Samsung SM-J600FN
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Re: Network locked sim card inserted

[ Edited ]
The Legend
Posts: 16,195
‎11-03-2021 05:25 PM

If your PIN or PUK doesn't help then perhaps your phone is locked to another network and needs to be unlocked first before it can be used on 48?

 

https://community.48.ie/t5/The-Knowledgebase/I-forgot-my-PIN-or-need-my-PUK/ta-p/256

 

You seem to be using a Samsung phone so maybe this is relevant?

https://www.samsung.com/ie/support/mobile-devices/i-inserted-a-new-sim-card-and-now-it-is-asking-me-...

 

Hope this helps.


I am not a 48 employee so if you need to contact 48 support then please see here.
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