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Network locked sim card inserted

KatarinaB9442
Newcomer
Hi I just moved to 48 and it says "network locked sim card inserted" and asks for code. Where can I get the code? Thanks
1 REPLY 1

dalyer
The Legend
The Legend

If your PIN or PUK doesn't help then perhaps your phone is locked to another network and needs to be unlocked first before it can be used on 48?

 

https://community.48.ie/t5/The-Knowledgebase/I-forgot-my-PIN-or-need-my-PUK/ta-p/256

 

You seem to be using a Samsung phone so maybe this is relevant?

https://www.samsung.com/ie/support/mobile-devices/i-inserted-a-new-sim-card-and-now-it-is-asking-me-...

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.