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New SIM card does not work

IrynaL6463
Newcomer

‎10-11-2023 05:39 PM - last edited on ‎10-11-2023 05:43 PM by The Legend

I received a SIM card, inserted it into the phone, activated it with the code on the card, but the phone does not catch the network. Next to 3 phones with operator 48 they work normally. I inserted the SIM card into different phones, the result is the same, no network connection.

1 person had this problem.
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1 REPLY 1

dalyer
The Legend
The Legend

‎10-11-2023 05:42 PM

Sounds like it could be a dud SIM?

You might want to order a replacement:

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
1 Like