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My48 app

KayB2053
Newcomer

‎27-10-2020 07:39 PM

Can't get the app working and getting error occurred and try later. Can't be right as it seems to be all day??? However I can log in to website. App seems absolutely crap and doesn't auger well for the future. Is it a case of getting what you pay for? Just ported my number and worried whether it was a bad idea? Also shows Tesco Mobile even tho I changed Apn settings. Why won't app work? I'm using an Honor 10 android.
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dalyer
The Legend
The Legend

‎27-10-2020 09:00 PM - edited ‎27-10-2020 09:01 PM

The app seems to have been on the blink most or all of today unfortunately.
Looks like a server side issue.
You'll have to use the website for now instead.

Some phones misidentify "virtual" networks such as Tesco, 48, Lyca, GoMo etc.
If calls/texts/data are working ok on 48 then just ignore the fact that it's displaying Tesco instead of 48 as it's just a cosmetic issue.

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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