Just joined 48 but can't make calls & membership not working

[DarrenJ8420]

I am a new customer to 48. I have set up sim and created account. However when i log into my account i am unable to see anything on my dashboard. My payment plan is greyed out and i cant make out going calls. It looks like my membership isn't activated. I don't know how to do this. Please help. Unable to make calls and don't have any internet.  I am waiting 5 days now. 

Thank you.

[dalyer]

What exactly do you mean by "my payment plan is greyed out"?

Do you mean that the option to buy a membership plan is greyed out/disabled? 

If you're using the app then does it make any difference if you switch to the website or vice versa? 

• https://48.ie/my48
• https://48.ie/my48/memberships

You may need to contact 48 support about this and to get the situation rectified. 

See the links in my signature below.