Hi I’m waiting since about 4pm yesterday to transfer to your

[BernadetteE8039]

Hi awaiting txt to proceed with change to yourselves since yesterday at 4pm. Can you check if all ok for me please am anxious to have service/coverage

[EimearNB6862]

Hi, I had the same issue. Use the messaging service to contact 48. The first try had “failed”. Once he redid it, it took less than 3 hours. In the meantime I used my old provider

[dalyer]

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@BernadetteE8039 wrote:
Hi awaiting txt to proceed with change to yourselves since yesterday at 4pm. Can you check if all ok for me please am anxious to have service/coverage

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48 support don't respond to posts here on the community forum.

You'll have to contact them as per @EimearNB6862's post.

See the link in my signature below.

See also the porting FAQ in case it helps at all:

https://community.48.ie/t5/The-Knowledgebase/Getting-Started-Move-Your-Number/ta-p/53100

Note that the porting security text is sent to your current number and you need your old provider's SIM still installed and working in your phone to receive it.