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Can’t ring out

john_barry64
Newcomer
5 REPLIES 5

dalyer
The Legend
The Legend

You'll need to post a bit more info if you want help from the community forum.

Did it work before?

If so, when did it stop working?

Do you have an active membership?

You need one for calls to work.

Do any calls work at all?

Can you send texts?

Do you have a signal?

Have you been abroad and returned recently?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

do i get a number when i join 48

Yes.

You can also port your previous number if you want.

 

https://community.48.ie/t5/The-Knowledgebase/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

DennisY2302
Newcomer
Have exhausted my 100GB data but my membership period has 15days left. I bought topup another month plan, but still unable to use Internet. Can I have the current plan cancelled to enable me use the new topup


@DennisY2302 wrote:
Have exhausted my 100GB data but my membership period has 15days left. I bought topup another month plan, but still unable to use Internet. Can I have the current plan cancelled to enable me use the new topup

 

You need to buy a data add-on to use data for the remainder of your membership month.

 

https://community.48.ie/t5/The-Knowledgebase/All-About-Add-ons/ta-p/53111

 

https://48.ie/my48/addons

 

You cannot terminate a monthly membership early to allow a new one to start. Memberships always run their full monthly term.

 

If you're regularly using up the 100GB membership data allowance then maybe you should consider switching to the €12.99 200GB membership?

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.