I changed my line from line 3 to line 48, but it doesn't con

[Ahmadm7683]

I changed my line from line 3 to line 48, but it doesn't connect to the internet on YouTube, TikTok, or any program except Facebook. I changed and changed the connection to other numbers, but it doesn't receive any calls or ring anyone. I hope this problem can be solved.

[dalyer]

Did you activate your 48 SIM successfully without any errors?

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-How-to-Activate-your-48-SIM/ta-p/53099

Is it installed and working in your phone? 

Do you have a connection to the 48 network - i.e. signal bars? 

Did you port your number from 3 to 48 successfully? 

• https://community.48.ie/t5/The-Knowledge-Base/Getting-Started-Moving-Your-Number/ta-p/53100

Is the correct number listed on your My48 account?

• https://48.ie/my48/settings/my-details

For mobile data to work using the free 1GB of 4G mobile data allowance your APN settings been to be configured correctly. Are they? 

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

For outgoing services to work you need to have an active monthly membership plan. Did you buy one? 

• https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105

What happens when you try to make a call? 

Any error messages? 

What does this mean? 

• I changed and changed the connection to other numbers

If you need to contact 48 support about this then see the links in my signature below.