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Can't access internet

Anon
Posts: 0
‎26-11-2016 01:41 PM
New to this network. Got a doogee X5 max pro and can't find it in the Internet setting??? Help plz
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Re: Can't access internet

[ Edited ]
The Legend
Posts: 15,165
‎27-11-2016 04:22 PM

What's happens when you try to make s call?

Did you enable roaming?

Are you connected to the 48 network?

If you manually scan for networks can you see and connect to 48?

Is the phone unlocked for use on any network.

For internet access did you configure your internet/APN settings?

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

Did you definitely buy a membership and not just topup your cash credit balance by €10?

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.

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Posted from Xiaomi Note 3
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Re: Can't access internet

The Legend
Posts: 15,165
‎26-11-2016 02:52 PM

Follow the instructions here to configure your internet/APN settings:

 

http://community.48months.ie/t5/Other-Help/Internet/m-p/34493#M12560

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Note 3
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Re: Can't access internet

Anon
Posts: 0
‎27-11-2016 12:20 PM
Hi. I successfully activated my sim and purchased the 10 euro bundle. I put the new 48 sim into my phone (XPERIA Z1), but it's not working at all. i.e I cant make or receive calls and the internet isnt working either. Please help as i've already lost a day with my package!!
Posted from Sony C6903
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Re: Can't access internet

[ Edited ]
The Legend
Posts: 15,165
‎27-11-2016 04:22 PM

What's happens when you try to make s call?

Did you enable roaming?

Are you connected to the 48 network?

If you manually scan for networks can you see and connect to 48?

Is the phone unlocked for use on any network.

For internet access did you configure your internet/APN settings?

 

http://community.48months.ie/t5/Need-Help/Internet/m-p/34493#M12560

 

Did you definitely buy a membership and not just topup your cash credit balance by €10?

 

Hope this helps.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
Posted from Xiaomi Note 3
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Re: Can't access internet

The Legend
Posts: 15,165
‎28-11-2016 10:15 AM

Did that help at all?



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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Re: Can't access internet

Anon
Posts: 0
‎28-11-2016 02:06 PM
That was helpful! Thank you.
Posted from Sony C6903
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Re: Can't access internet

The Legend
Posts: 15,165
‎28-11-2016 03:16 PM

Glad it helped.



I am not a 48 employee so if you need to contact 48 support then use option 3 or the chat facility here.
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