no signal

NickS3123 · ‎27-05-2021

Hi

No signal in North Wicklow all morning Why ??

Regards, Nic

dalyer · ‎27-05-2021

Does enabling and disabling airplane mode make any difference?
If you do a manual search for networks what does it find?
Can you see and connect to 48?
If necessary contact 48 support.
See the link in my signature below or email them at support@48months.zendesk

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

PatrickB0609 · ‎30-05-2021

I have this constant issue where my signal suddenly goes and says sim card refreshing happens afew times a day now. I recently orderd a new sim card. Still does it, really like the 48 deal but if this is regular occurrence I'll think just jump ship.

Ive Samsung Galaxy 10 btw

dalyer · ‎30-05-2021

Seems to be a common problem with some Samsung Galaxy phones on 48 and lots of other networks worldwide unfortunately.

Just search for "Samsung Galaxy refreshing SIM data" and you'll see.
Maybe try the Samsung support forums but I've never seen a fail-safe solution myself.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.

Internet

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