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no signal

Newcomer
Posts: 1
‎27-05-2021 02:47 PM

Hi

No signal in North  Wicklow all morning  Why  ??

 

Regards,  Nic

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Re: no signal

The Legend
Posts: 16,383
‎27-05-2021 03:21 PM
Does enabling and disabling airplane mode make any difference?
If you do a manual search for networks what does it find?
Can you see and connect to 48?
If necessary contact 48 support.
See the link in my signature below or email them at support@48months.zendesk

Hope this helps.

I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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Re: no signal

Newcomer
Posts: 1
‎30-05-2021 11:37 AM

I have this constant issue where my signal suddenly goes and says sim card refreshing happens afew times a day now. I recently orderd a new sim card. Still does it, really like the 48 deal but if this is regular occurrence I'll think just jump ship.

 

Ive Samsung Galaxy 10 btw

Posted from Generic Android 2.0
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Re: no signal

[ Edited ]
The Legend
Posts: 16,383
‎30-05-2021 01:34 PM

Seems to be a common problem with some Samsung Galaxy phones on 48 and lots of other networks worldwide unfortunately.

Just search for "Samsung Galaxy refreshing SIM data" and you'll see.
Maybe try the Samsung support forums but I've never seen a fail-safe solution myself.


I am not a 48 employee - if you need to contact 48 support then please click here - if the Chat Now option does not appear on that page then keep trying until it does.
Posted from Generic Android 2.0
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