48 Community

How do I make contact with customer service?

Internet issue

Hello 48, I am quite frankly angry because it is not the first I had problems connecting abroad using the membership.A small text appears that tells me that I need to connect to a WiFi or open my mobile data.I have opened it and still the same issue....

APN gets overridden in Portugal

When I get to Portugal my data settings (that I've setup in Ireland according with the suggestions in this forum) get overridden and I can't use data. It also won't allow me to add a new APN and I'm stuck with "Proximus Internet" which APN is "event....

How can I get more EU roaming?

How can I get more eu roaming

Plan supposed to start today - calls/texts work but no data

Hey guys please my plan start 8 july and i didn’t receive my data even i calls and messages are workingWhat’s the problem?

Problems getting started on 48

Hello how long is take a to processing my SIM card 48 and my phone number I’m a starting 48sim card today and I still wait for 1gb wifi and to top up my 48 SIM card

Activated SIM, bought membership plan, but no calls/data

Hello,    I just ordered a new 48 sim, I clicked activate sim and logged in. It showed a free 1 GB plan and asked to buy a plan. I ported my previous sim to 48 and bought a 10.99 plan with an activation fee. However, I can't get any data or calls aft...

Kerry (Cahersiveen) 4G versus no signal 250m away

Im in south Kerry. For the last few days Ive little to no net signal but, if I drive 250 metres to the other side of Cahersiveen town I get full 4G. I was in touch with support who say their techies are on it.Is this really strange or what? Anyone el...