48 Community

No Internet connection

I have no Internet connection since I signed up

Data Connection incredibly poor the past week

My data connection has been incredibly poor this past week. Phone says its on a 4G connection but I'm unable to hold video calls properly, it buffers regularly while playing songs on spotify and I've been watching youtube videos around 360-240p. Has ...

Roaming

Hi, I am in the Gran Canaries and I have the Guido membership. I can phone and text which is great but I cannot use my data? This has happened to me before. The network I am connected to is Movistar. Do I need to make changes to my network settings f...

I joined 2 days ago, ..have calls and texts, but no data

Unable to use app

Does anyone else have the same issue we have opening the app. It never opens for us we've tried deleting and downloading it again. It just says error after watching the 48 logo loading wheel move around. This is persistent since we joined. 勞

Tesco Mobile showing as carrier

Hi, Recently aswitched to 48.  All good, APN configured correctly and calls, sms & data all working correctly. Only issue is my phone (Huawei P20) shows 'Tesco Mobile' top left corner as my carrier and not '48'.  I've seen other people's phones showi...

Hello

Hello I'm a new customer I topped up 10 euros and my Internet isn't working

My sim card

Thanks

paid membership, but can't make calls and no mobile data