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Unable to use app

LyndaH9609
Newcomer

‎30-10-2020 03:33 PM

Does anyone else have the same issue we have opening the app. It never opens for us we've tried deleting and downloading it again. It just says error after watching the 48 logo loading wheel move around. This is persistent since we joined. 🤯
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3 REPLIES 3

dalyer
The Legend
The Legend

‎30-10-2020 04:29 PM - edited ‎30-10-2020 04:30 PM

Yes - it's been like that for a few days now.

Almost certainly a server side issue so uninstalling/reinstalling won't help.

Just use the website instead for now.

 

Hope this helps.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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TomM3354
Newcomer

‎09-11-2020 11:53 AM

I was also having this problem... but all good now.

 

Might have been sorted server side or might be when I configured the APN settings to be the ones 100% as recommended on this forum.

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dalyer
The Legend
The Legend

‎09-11-2020 12:18 PM

Whenever the app doesn't work just use the website instead.

Hope this helps.
I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
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