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Xplora kids smart watch

Brianf8827
Newcomer

Hi

j have put the 48 sim into my watch and data is not working. Anyone any ideas? Should data just work outta the box? 

1 REPLY 1

dalyer
The Legend
The Legend

Is it unlocked for use on any network?

If so, did you enable data roaming?

If you didn't then it probably won't be able to connect to 48.

Is there any way to get the watch to scan for networks to see if it can see and connect to 48?

 

You'll probably also want to configure the APN settings:

 

 

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.