Why my internet browser not working, showing offline mode?

[Imrank4495]

It's been a week almost that i have got my new sim and one month plan, but all of a sudden it started not working at all on internet browser showing offline mode on google, map and youtube. Nothing is working despite restarting my phone several times. I am really disappointed with this service.

[dalyer]

Are you sure that your APN settings are configured correctly?

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

If you are on Android you can text "APN" to 50048 and follow the instructions here to do this:

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/m-p/60689

What exactly do you mean by "nothing is working"?

Are calls and texts working ok?

Do you have a connection to the 48 network - i.e. signal bars?

If you need to contact 48 support about this then see the links in my signature below.