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Want to buy plan for €12.99 but it's saying something else

OguntuaseC6735
Newcomer

I just want to buy a plan for just 12.99 and it is telling m something else

1 REPLY 1

dalyer
The Legend
The Legend

What exactly do you mean by "it is telling m[e?] something else"?

What is it telling you? 

What are the steps that you are talking? 

What goes wrong? 

Any error messages? 

Have you successfully bought a membership plan before? 

If not the bear in mind that the first membership plan purchase also includes a one-time activation charge of €12.99 for a total cost of €25.98.

All Data* €12.99 Plan

This All Data* plan is only available to new 48 customers who order their 48 SIM and purchase an All Data* plan from the 5th April 2022. A one-time activation fee of €12.99 applies with the first plan purchase.

The second month's plan should be free though so that effectively cancels out the activation fee. 

If that's not the issue then please explain more clearly what the issue is.

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.