Topped up but no internet or calls

[MarkO2891]

My partner has topped up but still has no internet and cant make calls. Took it to a shop and they cant see a problem. Is there any number at all for customer service?

[MarkO2891]

My partner has credit yet still has no internet and cant make calls

[dalyer]

What exactly do you mean by "topped up" and "credit" above?

Membership plan, add-ons, cash credit?

What does their My48 account Dashboard say about their current membership plan status, allowance balances and expiry date?

• https://48.ie/my48

Can they receive calls, send/receive texts?

If they need to contact 48 support about this then see the links in my signature below.

[MarkO2891]

Phone what number?

[dalyer]

See the links in my signature below.