Internet not working while roaming abroad

[VanessaC9131]

I'm traveling and my roaming isn't working... I've already changed the settings, I've read the guide but nothing solves the problem, I need guidance

[dalyer]

What country are you in?

Roaming mobile data doesn't work in all countries and may need cash credit to pay for it outside of the EU/UK.

• https://48.ie/charges/roaming

What are your APN settings? 

What settings did you change?

Do calls and texts work? 

Unfortunately many people still seem to have problems when trying to use roaming services for some reason and nobody from 48 has ever explained why or provided a guaranteed fix.

As such, the usual generic advice for roaming issues applies...

If your SIM predates January 2023 then maybe get a replacement in case it helps with roaming issues: 

• https://48.ie/help/sim-replacement

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
• https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.