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Samsung Galaxy S24 Ultra - no service after software update

HarshR3968
Newcomer

I use an Android s24 ultra and I had a software update recently and as soon as the phone restarted after the update I'm getting no network from that time. I did the flight mode thing, restarted my phone again but nothing is working. It was all fine till now but now I'm getting no network. What should I do ?

1 REPLY 1

dalyer
The Legend
The Legend

What happens if you do a manual search for networks? 

Can you see and connect to 48?

If not then you might want to ask Samsung about this. 

Maybe there's something useful here or elsewhere on that forum? 

Can you try your SIM in another unlocked phone just to make sure that it's still ok?

Can you downgrade to the earlier version of the Samsung software to see if it works ok again with that?

If you need to contact 48 support about this then see the links in my signature below.

But it sounds more like a Samsung issue than a 48 issue and it sounds like other Samsung users have experienced similar problems...

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).