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Very low speed internet

MaryamM5393
Newcomer
Hi foe few days my 48internet is awfully works
1 REPLY 1

dalyer
The Legend
The Legend

When was it working ok last? 

Did anything change on the phone in the meantime? 

E.g. software update, settings changes, factory reset/restore, new handset, returned from roaming abroad, etc.?

What sort of download/upload speeds are you getting? 

Are you on 4G or 5G?

Are you sure that your APN settings are configured correctly?

If you're on Android then see here: 

Do you know anybody else locally on 48? 

If so what is their experience? 

If you need to contact 48 support about this then see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.