Internet

[waynefoxy]

My phone keeps losing signal and telling me network not available I requested a new SIM received it and activated it worked fine for about 48 hrs ironically then same thing started again. This problem has persisted for about 2 weeks now. I need it resolved it is costing me business. Anyone able to offer a solution or advise please.

[dalyer]

Common Samsung problem worldwide unfortunately.

See here:

http://community.48months.ie/t5/Other-Help/Refreshing-sim-data/m-p/46244#M18647

http://community.48months.ie/t5/Other-Help/refreshing-sim-not-Registered/td-p/38579

http://community.48months.ie/t5/Other-Help/Sim-dara-issue/m-p/46055#M18621

http://community.48months.ie/t5/Other-Help/Sim-not-working/m-p/33386#M11675

http://community.48months.ie/t5/Other-Help/refreshing-sim-not-Registered/m-p/38580#M15418

Hope this helps.

[dalyer]

Did that help at all @waynefoxy?

[markb4426]

Not being funny but I dont buy that this is a samsung problem. I have had samsungs for 5+ years on the vodafone network as has my wife we both switched to 48 and this is the first time we seen the "refreshing sim data" message appear on the phone.....a llittle beyound coincidence if you ask me... samsung + vodafone = no message for 5+ years .. samsung + 48 = "refreshing sim data" on both phones pretty much immediatly.. one of which is brand new A41 samsung

[dalyer]

Google the message - you'll find lots of reports of the same problem worldwide on Samsung phones unfortunately.

[GerryB2110]

I'm also having this problem. New customer, recently switched from Eir. Handset is a new Xiaomi Mi 9t Pro. I have frequent network disconnects and regular atrocious internet speeds. Whenever I reboot the phone it can take upwards of a minute to connect to the carrier

Edit : I spoke with 48 support (Pravina). My APN settings were not correct for some reason. After deleting them and setting up a new APN it seems my issue is resolved. I'd recommend contacting 48 support for assistance with your Samsung

[dalyer]

If it's the APN settings that are the issue here then these instructions are what you need to configure these correctly.

https://community.48.ie/t5/The-Knowledgebase/My-Internet-is-not-working/ta-p/45928

Hope this helps.

[dalyer]

Sorry, I meant this link

https://community.48.ie/t5/Other-Help/Internet-not-working-on-HUAWEI-ASCEND-g6-u10/m-p/34493#M12560

Hope this helps.

[JamesC4188]

I've had Samsung phones for 10 years and never had this problem. I switched to 48 in late 2020 and have been getting this problem persistently since. Never happened when I was with Vodafone or 3.

[dalyer]

Maybe so, but, as I mentioned before, if you search the web you'll find many many reports of this issue worldwide from Samsung users in many different networks and, unfortunately, Samsung don't seem to offer them much in the way of support/explanation.