Mobile data isn't working

[DhanyaM0690]

Hi,

My name is Dhanya Mohan, my 48 sim number is (089) 422 5036. I have activated this sim on 16th April and it is valid till 16th May but now I am not able to use internet connection to this number. I made a credit of 10€ on 2/5/24, also recharged today 3/5/24 with €12.99.

Could you please help me to recover the issue please

[dalyer]

Do calls and texts work ok?

Do you have an active membership plan with non-zero allowance balances?

• https://48.ie/my48

Did you configure your APN settings?

Text "APN" to 50048 and follow the instructions to ensure that they are configured correctly: 

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689

If mobile data still doesn't work at that then post back with more info. 

If you need to contact 48 support about this then see the links in my signature below.

By the way, it's not a great idea to post your personal details on a public forum like this where anybody can see and use them. 

You might want to edit your post to remove them.