28-07-2017 03:45 PM
Something is eating up my internet allowance! How come if I download a file of 200mb my internet usage is so much more?? Once got 3 files total 600mb and couple gigabytes gone!! Do I have a virus? Is someone piggybacking on my usage? Ta
28-07-2017 05:29 PM - edited 28-07-2017 05:30 PM
You need to monitor the phone's data usage and see what apps are using it most,
Some phones have a basic monitor built in but there are also plenty of (often free) apps that will do a more detailed job.
Once you know what apps are using data you can see what steps you need to take.
It's unlikely that anybody is stealing bandwidth on you unless you somehow have an unsecured open hotspot enabled all the time - if thats' even possible.
Hope this helps.
29-07-2017 10:57 AM
Did that help at all @mcrowe?
04-08-2017 06:41 PM
31-07-2017 08:28 PM
they seem to be robbin us 😕
31-07-2017 09:25 PM
31-07-2017 09:27 PM
nothing has changed on my phone but in last 2 months my data is Always used. always.
04-08-2017 06:40 PM
How do I check on what apps are using up my internet so?
04-08-2017 07:33 PM
05-08-2017 11:12 PM
Did that help at all @mcrowe and @lainey1611?