I’m not getting data and range while I’m abroad

[dalyer]

What country are you in?

What do you mean by "range"?

Are calls and texts working? 

Is it only mobile data that's not working? 

If so what are your APN settings?

For roaming issues the usual advice applies...

If your SIM predates January 2023 then a replacement may mitigate or eliminate roaming problems: 

• https://48.ie/help/sim-replacement

It may be worthwhile reviewing these two threads in case any of the suggestions help to avoid roaming problems:

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179
• https://community.48.ie/t5/Internet/How-to-fix-no-network-service-when-roaming/m-p/56352

If you still have problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.

[HeatherC0273]

So I found out that I needed to change the setting in "48 SIM menu" in the apps on your phone. Click the app then select "when abroad" then select "Network selection" then "manual " and then "international - roaming profile". My roaming finally worked after doing that. Then when you get home switch it back to "local- home profile". Hope this helps

[dalyer]

Yes, that's what this link that I posted explains: 

• https://community.48.ie/t5/The-Knowledge-Base/The-Roaming-Troubleshooting-Guide/ta-p/52179