Hi, my new 48 SIM card is activated and my phone number appe

[Zhuangruiz5198]

Hi, my new 48 SIM card is activated and my phone number appears in My48. However, I haven’t received a confirmation SMS, I can’t make outgoing calls, and mobile data doesn’t work. My My48 account says I don’t have an active plan.

Could you please check whether my free 1GB trial data has been activated? I don’t want to buy a plan just to use the free trial. Thank you.

[dalyer]

What confirmation text are you expecting?

You won't be able to make calls or send texts until you buy a monthly membership plan. 

• https://community.48.ie/t5/The-Knowledge-Base/All-About-Plans-and-Payments/ta-p/53105

You'll only be able to receive calls and texts and use your introductory 1GB of mobile data.

In order to be able to use your 1GB of trial mobile data (which is 4G only, not 5G) you need to ensure that your APN settings are configured correctly.

• https://community.48.ie/t5/The-Knowledge-Base/Data-APN-Settings-i-e-Internet-amp-MMS-Settings/ta-p/5...

If you need to contact 48 support about this then see the links in my signature below.