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Having problems with mobile data/internet access


Hi there, I have some network issues. The signal looks good , but sometimes I can’t get on the internet and it has been several times.Plz help to sort it.


The Legend
The Legend

Where are you located? 

The network is working fine for me in Dublin. 

Do calls/texts work ok?

Are you sure that your APN settings are configured correctly?

Text "APN" to 50048 and follow the instructions to ensure that they are: 

If you continue to experience problems then you'll probably need to contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email ( or phone.