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No 5G access on iPhone 15 Plus

MartinM2979
Newcomer

Hi there,

I just joined 48 and all I am getting in LTE on a 5g phone and I have 5g enabled.

Any ideas?

3 REPLIES 3

dalyer
The Legend
The Legend

Do you have a €12.99 membership plan? 

That's the only one that supports 5G.

Are you getting 4G/LTE connectivity or no mobile data at all?

Are your APN settings configured correctly?

Text "APN" to 50048 and follow the instructions here to ensure that they are:

If it still doesn't work then you'll probably have to contact 48 support for further assistance. 

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.

Hi there, 

Yes I am on the 12.99 plan. I'm currently getting LTE but maybe it's a coverage issue but I doubt it somehow. I was getting 5g with Eir. 

What exactly does the APN settings do? I had a look at it yesterday, does it enable 5g? 

APN settings enable access to mobile data. 

If you use the instructions that I posted to configure them then you should get 5G connectivity on a 5G enabled phone on the €12.99 plan. 

If you don't then check that the phone settings aren't restricting connectivity to 4G/LTE.

Are you sure that you're not getting 5G speeds even if the phone is showing 4G/LTE?

If you still can't get it working then you'll probably have to contact 48 support for further assistance.

See the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.