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New phone but SIM contacts aren't available

DeniseF9964
Newcomer

yesterday - last edited yesterday by The Legend

Hi, I have a new second hand phone and my sim is working fine.
I can’t access my contacts and they are saved on my sim.
How can I access them?

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1 REPLY 1

dalyer
The Legend
The Legend

yesterday - last edited yesterday

Are you sure that they were saved on your SIM? 

That would be very unusual these days. 

Normally your contacts would be stored under your Android or Apple account and it should be possible to transfer them easily from one phone to another once you use the same Google/iCloud account on the new one as the old one.

Have you looked into transferring your contacts from your old phone to the new one? 

Maybe this is of some use? 

This isn't really anything to do with the 48 network. 

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.
1 Like