cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Email/otp problem

AlexD9825
Newcomer
I recently tryed to log into my48 account and it sent a one time passcode(OTP),to a old email that I do not have access to,how do I get it to send to this email that I am currently using?.
1 REPLY 1

dalyer
The Legend
The Legend

See here: 

What happens if I don’t have access to my registered email? : You’ll need access to your registered email to reset your password and complete verification when signing in. If you can’t access it, contact our Care team and we’ll help you get back into your account.

To contact 48 support see the links in my signature below.

I am not a 48 employee - if you need to contact 48 support you can do so by chat or email (support@48months.zendesk.com).