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Data used at an alarming rate

AndreaM3680
Newcomer

This month my data allowance ran out before renewal date for the first time ever.

Would there be any reason why the data is being used up so quickly now when this has never happened before? Phone usage has not changed.

I do not use Netflix or any streaming services besides Spotify. The phone is used for basic social media and email/web browsing, in the evenings only. I use Spotify in the car, max 40 mins/day.

Any insight? I have no WiFi so I'm really stuck if the data runs out before renewal date.

1 REPLY 1

dalyer
The Legend
The Legend

Most phones have a built in facility for tracking data usage by app.

And there are plenty of free apps for doing something similar.

For example:

You should use one of these to see how and where exactly your data is being used up.

If you use up your membership data allowance before the membership month is up then you can buy a data add-on in order to continue using data:

I am not a 48 employee - if you need to contact 48 support you can do so by chat, email (support@48months.zendesk.com) or phone.