Calls and texts work but mobile data doesn't

[EmiliaP0159]

My son has a My 48 sim card, only calls and Messenger work. The other games don't work at all, I pay €12.99 every month and he doesn't even use the internet (because it doesn't work?)

[dalyer]

Did you configure the APN settings?

Text "APN" to 50048.

• https://community.48.ie/t5/The-Newsroom/APN-Settings-step-by-step-guide-for-50048/td-p/60689

If that doesn't work then you'll have to do it manually.

See here:

• https://community.48.ie/t5/Internet/No-mobile-data/m-p/60880/highlight/true#M6619

If you need to contact 48 support about this then see the link in my signature below or email them at support@48months.zendesk.com